Shipping policy
Orders are usually processed within 5 business days. Once an order is placed, the shipping address and order details cannot be changed or cancelled.
Estimated delivery times shown on our website or at checkout are provided for convenience only and are subject to change without notice. They are estimates, not guarantees. We will do our best to ship and deliver orders within these timeframes, but many factors outside our control, including carrier delays, customs processing, weather, holidays, and high order volume, can affect delivery. We are not responsible for delays caused by these factors and do not offer refunds or compensation for late delivery.
It is the customer's responsibility to provide a complete and accurate shipping address. We are not liable for orders lost, delayed, or misdelivered due to an incorrect or incomplete address, and we do not issue refunds or replacements in these cases.
Once a package is marked as delivered by the carrier, our responsibility for that shipment ends. We are not liable for packages lost, stolen, or damaged after delivery confirmation.
For international orders, customers are responsible for any customs duties, import taxes, or fees charged by their country. We do not reimburse these charges, and we do not falsify order values or mark orders as "gift" to avoid them.
If a shipment is lost in transit before delivery, contact us at [email] and we will work with the carrier to investigate, at our discretion. This is not a guarantee of refund or replacement.
By placing an order, you agree to this shipping policy.